return policy

Please be sure to send your item(s) back in full accordance with our return policy:

  • Returns are processed up to 10 business days after your item(s) are delivered.

  • Items must be unworn, unwashed.

  • Items must be free of stains, makeup, deodorant, or wear.

  • We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

  • Damaged, defective, or incorrect items must be reported within 5 business days of delivery. Please email RESETCASE48@GMAIL.COM for assistance before returning.

  • RESET is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns